Pensions & Advocacy

The Sub Branch Pensions and Advocacy Section has a volunteer network of Pensions Officers and Advocates, who are trained, qualified and experienced, to assist serving and former members of the ADF.  Services include claims for pensions, compensation, associated allowances and income support payments, as well as information on treatment and benefits under the relevant Commonwealth legislation, e.g. VEA, MCA, MRCA and SRCA.

Pensions Officers and Advocates are qualified under the DVA-sponsored Training and Information Program, otherwise  known as “TIP”.  Pensions Officers are authorised to assist all members of the veteran community, and their families who are eligible for the above services, including the preparation and lodgement of claims and applications for an increase in benefits.

Advocates, in addition to the provision of the services listed above, have the skills and expertise to prepare applications for review by the Veterans’ Review Board.  This entails the preparation of written submissions to the Board, and representation along with the veteran at the Board Hearing.  An integral responsibility of the Advocate’s role is the mentoring of Pensions Officers.  The services provided by Advocates and Pensions Officers are all provided at no cost to the applicant.

Persons seeking assistance with their pensions claims or advocacy representation, should contact the Sub Branch to make an appointment for interview, either by phone on (07) 3359 0460, or by email at  If there are circumstances where a visit to the Sub Branch is not feasible, a home visit may be arranged.